Olea's | Gizlilik Politikası

Personal Data Protection and Processing Policy

Introduction
As Oleas.com.tr, we attach great importance to protecting the security and privacy of our users’ personal data. For this reason, we have prepared this policy to explain how your personal data is collected, processed and protected in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).
Data Controller
Hisarlar Petrol Gıda İnşaat Turizm ve Ticaret Ltd. Şti. (“Oleas”) operates as the data controller that processes and protects your personal data within the scope of KVKK.
Collection and Processing of Personal Data
The following personal data may be collected and processed in order for you to benefit from the services offered on Oleas.com.tr:
Identity Information: Name, surname, Turkish ID number.
Contact Information: E-mail address, phone number, address.
Financial Information: Credit card information, bank account information.
User Information: Username, password, IP address, log records, cookie information.
Service Usage Information: Reservation and rental information, preferred services.
Purposes of Processing Personal Data
Your collected personal data may be processed for the following purposes;
Realization of reservation and rental transactions,
Provision of customer care and call center services,
Evaluation of user requests and complaints,
Conducting marketing, advertising and analysis activities,
Fulfillment of legal obligations,
Performance of contractual obligations,
Improvement and personalization of user experience.
Transfer of Personal Data
Oleas may share your personal data with third parties only in the following cases;
With authorized public institutions and organizations in order to fulfill legal obligations,
With business partners and suppliers within the framework of a contractual relationship,
With the solution partners we cooperate with to meet customer demands,
With lawyers and legal advisors to protect our legal rights.
Protection of Personal Data
As Oleas, we take necessary technical and administrative measures to ensure the security of your personal data. We implement advanced security measures to protect your data against unauthorized access, loss, alteration or disclosure.
Retention Period of Personal Data
Your personal data is stored for the period required by the processing purposes or for the mandatory retention periods specified in the relevant legislation. Your personal data whose retention period has expired will be securely destroyed.
Your Rights under KVKK
Pursuant to KVKK, you have the following rights in relation to your personal data;
To learn whether your personal data is being processed or not,
Request information if your personal data has been processed,
To learn the purpose of processing your personal data and whether it is used in accordance with these purposes,
To know the third parties to whom your personal data is transferred domestically or abroad,
To request correction of your personal data in case of incomplete or incorrect processing,
To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK,
In case of correction, deletion or destruction of your personal data, to request notification of these transactions to third parties to whom your personal data has been transferred,
To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
To request compensation for damages in case you suffer damage due to unlawful processing of your personal data.
Communication
You can contact us at [email protected] for any questions and requests regarding your personal data.
This policy explains how we process and protect your personal data within the scope of the services we provide on www.oleas.com.tr. We attach great importance to the privacy and data security of our users.